I ordered * toys from groupon, a Kid arcade claw game and a kids cash register. On Tues...

GetHuman-knabbt's customer service issue with Groupon from December 2018

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I ordered * toys from groupon, a Kid arcade claw game and a kids cash register. On Tuesday, ******* I received a package from Groupon that was not what I ordered. It was Dog waste (****) bags. I checked my groupon account and tracked my orders and it says that the Kid Arcade claw game was delivered on ******* and WAS NOT, it was dog **** bags (that I did NOT order). I emailed your customer service and Neeraj M. responded and asked for my order number and a snap shot of what I ordered. I sent everything she requested. I just received another email from her letting me know that my package was delivered on ******* and that I need to contact fed ex if it was not. Fed ex delivered what Groupon sent to me. Groupon sent me the WRONG item. *I still have not received the cash register but, according to my groupon account it is still in transit ( I hope that it is the cash register that is delivered)*My order number for the kids Arcade Claw game is *********** (I did not receive this item)*My order number for the Kiddie Play Kids Cash Register Toy is * ********** (hopefully in transit)*Please send me The Claw Arcade game that I ordered as soon as possible. These are Christmas gifts.*Thank you, *Tiffany Vaughn
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Customer service issue
Reported by GetHuman-knabbt
Dec 6th, 2018 - 6 mons ago
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GetHuman-knabbt started working on this issue
Dec 6th, 2018 7:28pm