I purchased a groupon for a massage(from Soft Touch Massage), on July *,****, i've bee...

GetHuman-dequann's customer service issue with Groupon from December 2018

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The issue in GetHuman-dequann's own words
I purchased a groupon for a massage(from Soft Touch Massage), on July *,****, i've been calling for months trying to set up an appointment. The owner never picks up, finally today a recording comes on stating that she will no longer accept Groupons and we need to contact Groupon for a refund. There has been no way to contact Groupon and I just want my funds to be transferred so I can purchase another one.
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Groupon

Customer service issue
Reported by GetHuman-dequann
Dec 6th, 2018 - 5 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-dequann started working on this issue
Dec 6th, 2018 7:07pm
GetHuman-dequann indicated the issue is not fixed yet.
Dec 6th, 2018 7:09pm