I ordered * sets of necklace and earrings from Novadab in October. I have not received...

GetHuman-ginabrad's customer service issue with Groupon from December 2018

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The issue in GetHuman-ginabrad's own words
I ordered * sets of necklace and earrings from Novadab in October. I have not received them as of *******. I contacted the company and they were to send them but again never received them. I am not able to contact them now. I have called several times and not received an answer. Can you please refund my order as they were to be used during the holidays which only have a couple weeks to go. Order ***********
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Customer service issue
Reported by GetHuman-ginabrad
Dec 6th, 2018 - 5 mons ago
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GetHuman-ginabrad started working on this issue
Dec 6th, 2018 6:22pm