For * days, throughout the day and night, Groupon's Return Center page states "Oops! Gr...

GetHuman1704183's customer service issue with Groupon from December 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1704183's own words
For * days, throughout the day and night, Groupon's Return Center page states "Oops! Groupon Goods is temporarily unavailable or overloaded. Please try again in a few minutes. For more information, please visit the FAQ." I am trying to return the items listed below that are within the allowed **-day return period and for items that are clearly labeled FREE RETURNS. Order Date for all is ********.***. Order ID: GG-***Z-*JFK-*BPB-*T*R* Item HW-****X-Ruby-*XL**. Order ID: GG-*HC*-WYPK-*W**-K*FN* Item D*P*****. Order ID: GG-PXFC-***V-*YM*-S*XX* Item D*P*** black S**. Order ID: GG-*C*P-*G**-*KF*-VSF** Item D*P***X**. Order ID: GG-****-FNLN-*GGR-*ZMP* Item D*P***x**If I'm told that I cannot return these items and cannot get a refund for these items, I will never shop with Groupon again and I will be sure to post my Groupon shopping experience on all social media with pictures of each item page that states FREE RETURNS.

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Groupon

Customer service issue
Reported by GetHuman1704183
Dec 6th, 2018 - 2 years ago
Not resolved
Seen by 164 customers so far
Similar issue to 108802 others
0 customers following this
Items needed
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Timeline

GetHuman1704183 started working on this issue
Dec 6th, 2018 6:44pm

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