Received item from vendor that was supposed to be gray, and it looks green. Vendor spec...

GetHuman-rjdaylaa's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rjdaylaa's own words
Received item from vendor that was supposed to be gray, and it looks green. Vendor specifies that item can not be returned unless defective. Advise what options I have. I feel since it is wrong color I should be able to return it for a refund.* Purchased November *, ****. Item is Liliana Collection Printed reversible Furniture protector. Order number is **********.*Thanks!*Lynne Delaet***** Frederick Pike*Dayton, Ohio *****
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Groupon

Customer service issue
Reported by GetHuman-rjdaylaa
Dec 6th, 2018 - 6 mons ago
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Timeline
GetHuman-rjdaylaa started working on this issue
Dec 6th, 2018 3:11pm