GetHuman1701847's customer service issue with Groupon from December 2018
Help with my Groupon issue
GetHuman1701847's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1701847 will want to follow the link below to head to their help center. We will check on GetHuman1701847 later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1701847's own words
Zipper broken on luggage I want a refund ... I purchased * piece Skyway luggage and tried to contact you three separate times by email. No response. Order ID GG-ZYR*-RNGS-*YC*-YSJ* Parent order ID ********* BEVERLY PAINLEY **** Belvoir Oval Greensburg Pa ***** ***-***-******The zipper was broken on luggage.
I tried to contact Groupon.com*help on three different occasions by email and heard nothing
Sent * different emails Tried calling customer service and no one answers. Spent hours trying to resolve this problem of defective luggage
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