Hello, **I purchased a Monday thru Thursday K* Racing Groupon voucher on December *st...
GetHuman-gozmor's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman-gozmor's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gozmor will want to follow the link below to head to their help center. We will check on GetHuman-gozmor later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gozmor may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gozmor's own words
Hello, **I purchased a Monday thru Thursday K* Racing Groupon voucher on December *st and went the other day but the place was ***% empty. An associate there said to contact Groupon and get a refund for this voucher and purchase the one that could be used on any day. I have tried contacting Groupon several times but have been unsuccessful that is why I am trying to contact you through GetHuman. Could you please help me with this matter. **Thank you,*Alejandro Moreira******@***.com
GetHuman-gozmor did not yet indicate what Groupon should do to make this right.
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