GetHuman1700864's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman1700864's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1700864's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1700864 will want to follow the link below to head to their help center. We will check on GetHuman1700864 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1700864 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1700864's own words
Redeem a TEFL online course voucher. ... I ordered a TEFL online course on **th July, came round to redeeming the voucher and it says ''this account has been suspended. contact your hosting provider for more information'' The voucher is still valid until *th Feb ****. *I would like to know if the company is still accepting the voucher or if I can have a refund?
I need to do this course in order to progress at work.
Either help me redeem the voucher or refund me please.
I have bought several things on Groupon, never had an issue before. This was actually quite an important purchase therefore I am very disappointed that it has not been as easy to redeem as my previous purchases.
Tried to contact TEFL but they advised contacting Groupon.
I have an issue with Groupon too
How GetHuman1700864 fixed the problem
We are waiting for GetHuman1700864 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.