Hi, I got a Groupon tonight after talking to a hotel representative at the stratosphere...

GetHuman-natcr's customer service issue with Groupon from December 2018

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Name on account, Email on account, and Billing address
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-natcr's own words
Hi, I got a Groupon tonight after talking to a hotel representative at the stratosphere hotel in Las Vegas because I bought a groupon for my parents and they do not know how to use the app. so I need the name on the reservation changed to theirs( the hotel employee who I spoke to on the phone said you guys were able to do it and that why I decided to purchase it. Please lmk if this problem can be fixed. Thank you.
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Customer service issue
Reported by GetHuman-natcr
Dec 6th, 2018 - 2 mons ago
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GetHuman-natcr started working on this issue
Dec 6th, 2018 4:27am