Hi, I got a Groupon tonight after talking to a hotel representative at the stratosphere...
GetHuman-natcr's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman-natcr's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-natcr will want to follow the link below to head to their help center. We will check on GetHuman-natcr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-natcr may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-natcr's own words
Hi, I got a Groupon tonight after talking to a hotel representative at the stratosphere hotel in Las Vegas because I bought a groupon for my parents and they do not know how to use the app. so I need the name on the reservation changed to theirs( the hotel employee who I spoke to on the phone said you guys were able to do it and that why I decided to purchase it. Please lmk if this problem can be fixed. Thank you.
GetHuman-natcr did not yet indicate what Groupon should do to make this right.
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