Order number **********Name: iftekhar razvi*Product: samuel tv cabinet white and grey...

GetHuman-frazvi's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-frazvi's own words
Order number **********Name: iftekhar razvi*Product: samuel tv cabinet white and grey ***cm £**.***Method of payment: visa*I placed the order on ***** it has been * working days and no order has been recieved. DPD courier were given tracking details on the ***** but they are yet to recieve the goods so that they can deliver it. This product is now out of stock on Groupon, the merchant is in italy and even on their ebay account the tv stand is out of stock in the size and colour i want.*I have requested a refund several of times now as the product is not arriving and i have had to buy an alternative product from Argos as my TV arrived days ago.*I would like a refund please and would like to sort this matter with groupon before i have to contact my bank to report this transaction.*On my order note it said the goods would arrive within * working days and that has passed.*I am also not recieving any emails from groupon i have even checked my junk folder so please could you email my daughter with a response as there seems to be a problem with either groupon emailing me or my email account,*Thank you
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Customer service issue
Reported by GetHuman-frazvi
Dec 6th, 2018 - a mon ago
I have an issue with Groupon too
Seen by 3 customers so far
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GetHuman-frazvi started working on this issue
Dec 6th, 2018 2:11am
GetHuman-frazvi indicated the issue is not fixed yet.
Dec 6th, 2018 2:12am