I ordered the two printed blankets groupon. I am dissatisfied with the website (not all...
GetHuman1699660's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman1699660's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1699660 will want to follow the link below to head to their help center. We will check on GetHuman1699660 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1699660's own words
I ordered the two printed blankets groupon. I am dissatisfied with the website (not allowing my redemption code to be honored), and I am overall not confident in the service after reading Groupon's customer's reviews. I am a frequent groupon customer, who has never had any issues with purchases in the past. However, this groupon-offer seems to have hidden fees and a terrible track record in customer service. For this reason, I would like groupon to refund my groupon purchase for 'canvasonsale'.*Sincerely,*Anthony Burkhart
GetHuman1699660 did not yet indicate what Groupon should do to make this right.
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