I ordered a *D large brick for *dcrystalusa.com. I used the Groupon and was charged for...

GetHuman1699075's customer service issue with Groupon from December 2018

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The issue in GetHuman1699075's own words
I ordered a *D large brick for *dcrystalusa.com. I used the Groupon and was charged for shipping and handling. I contacted company a few days later and they have no record of my order when I had proof of them charging me. They asked if I ever got a confirmation but I said no and that is why I am contacting them. I gave them my name and email to help look up order. They were rude and said they would get back to me but has not since. I spent *** dollars on these bricks for Christmas gifts. Please contact me on how to proceed.**Haley Mullen*H*****@***.com
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Customer service issue
Reported by GetHuman1699075
Dec 6th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1699075 started working on this issue
Dec 6th, 2018 12:10am