Hi my name is grace and I’m kind of new to purchasing stuff on Groupon. And I recently...

GetHuman1699030's customer service issue with Groupon from December 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1699030's own words
Hi my name is grace and I’m kind of new to purchasing stuff on Groupon. And I recently bought the same Groupon a month apart and I didn’t read the fine print very well and it said I couldn’t use the same coupon within * months of each other. I contacted the store itself and they told me to email you for a refund. I would wait but the coupon expires before I could even use it again. I would appreciate if you would refund my $** since this is my first time asking for such a request. I appreciate your help. Thank you
GetHuman1699030 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1699030
Dec 6th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 107767 others
0 customers following this
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Timeline
GetHuman1699030 started working on this issue
Dec 6th, 2018 12:00am
GetHuman1699030 indicated the issue is not fixed yet.
Dec 6th, 2018 12:02am