I came to my first laser appointment on time and was put on ** minutes wait. Today, I h...

GetHuman-pollyng's customer service issue with Groupon from December 2018

1 view
107749 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-pollyng's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pollyng's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pollyng will want to follow the link below to head to their help center. We will check on GetHuman-pollyng later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pollyng's own words
I came to my first laser appointment on time and was put on ** minutes wait. Today, I have my second appointment at *:** pm. I arrived on time and was told the system doesn't have my appointment. I showed the front desk the email and text reminder. The front desk told me to wait for ** minutes and not sure if the nurse can give me treatment. Since there are patterns that appointment is not on time or my appointment is not in the system. It is definitely administrative errors. I am not afford to spent over ** minutes waiting time for the appointment for each visit. Please refund me.
GetHuman-pollyng did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-pollyng fixed the problem
We are waiting for GetHuman-pollyng to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-pollyng fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pollyng
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 107749 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-pollyng started working on this issue
Dec 5th, 2018 11:42pm