I came to my first laser appointment on time and was put on ** minutes wait. Today, I h...

GetHuman-pollyng's customer service issue with Groupon from December 2018

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The issue in GetHuman-pollyng's own words
I came to my first laser appointment on time and was put on ** minutes wait. Today, I have my second appointment at *:** pm. I arrived on time and was told the system doesn't have my appointment. I showed the front desk the email and text reminder. The front desk told me to wait for ** minutes and not sure if the nurse can give me treatment. Since there are patterns that appointment is not on time or my appointment is not in the system. It is definitely administrative errors. I am not afford to spent over ** minutes waiting time for the appointment for each visit. Please refund me.
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Groupon

Customer service issue
Reported by GetHuman-pollyng
Dec 5th, 2018 - a mon ago
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GetHuman-pollyng started working on this issue
Dec 5th, 2018 11:42pm