There was mixup with our group trip to Thailand. I chose *Option **: New York (JFK): To...

GetHuman-loafintr's customer service issue with Groupon from December 2018

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The issue in GetHuman-loafintr's own words
There was mixup with our group trip to Thailand. I chose *Option **: New York (JFK): Tour of Bangkok, Chiang Mai, and Phuket, depart on ******. But the group agreed to choose a leave date of March * (to accommodate someone's plans), which I believe is option ** for an additional $***. This was confirmed available by the provider, Affordable World. When I contacted Groupon, I was told that a Groupon customer representative would email me to confirm the change of my voucher. Today is the deadline to make reservations but I have not received any email from Groupon to confirm the change so I may join my friends on this trip.
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Customer service issue
Reported by GetHuman-loafintr
Dec 5th, 2018 - a mon ago
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GetHuman-loafintr started working on this issue
Dec 5th, 2018 3:06pm