Salsa in Queens- need refund or credit because I was never able to set up a class with...

GetHuman1694964's customer service issue with Groupon from December 2018

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Help with my Groupon issue
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GetHuman1694964's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1694964 will want to follow the link below to head to their help center. We will check on GetHuman1694964 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1694964's own words
Salsa in Queens- need refund or credit because I was never able to set up a class with this staff. *Proflowers- unused Voucher, it was a terrible offer and covered barely anything. *I am attempted to contact Groupon several Times via email with no reply or help even before these groupons expired. It’s ridiculous and unfair how the customer support works. I am looking for only Groupon credit so that I can use this towards something else.
GetHuman1694964 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1694964
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Timeline
GetHuman1694964 started working on this issue
Dec 5th, 2018 3:05pm