I’m very disappointed, I ordered these earrings as gifts and they arrived damaged. I or...

GetHuman1694920's customer service issue with Groupon from December 2018

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The issue in GetHuman1694920's own words
I’m very disappointed, I ordered these earrings as gifts and they arrived damaged. I ordered * pairs one *mm and two *mm. I received them with two pairs in a earring box and the other one in a plastic bag. The *mm in the bag was dented both earrings and the ends bent. For not being in a box like they were supposed to come. Also they were to come with a black velvet pouch and I only received one for all * pairs. Again these are gift. I want the *mm to be replaced , to receive two more pouches so that I can wrap and give them as gift as intended
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Groupon

Customer service issue
Reported by GetHuman1694920
Dec 5th, 2018 - a mon ago
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GetHuman1694920 started working on this issue
Dec 5th, 2018 3:00pm