Hello I am trying to track my package. It says it was delievered. However, I have yet t...

GetHuman-bdelcarp's customer service issue with Groupon from December 2018

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The issue in GetHuman-bdelcarp's own words
Hello I am trying to track my package. It says it was delievered. However, I have yet to receive the package. I know that the estimated time originally was the *th but it now says delievered. Should I give it more time? Also when purchasing the groupon it said free shipping, and they charged for shipping. The one thing I am not happy about is the entire time it was saying only **.** and than i checked my bank statements and you guys charged me about $**-$**. I find this unfair and wrong since the aid did say free shipping and the entire time it said it was charging my card $**.**. **I would really like to speak to someone or a supervisor to take care of this matter.
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Groupon

Customer service issue
Reported by GetHuman-bdelcarp
Dec 5th, 2018 - a mon ago
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GetHuman-bdelcarp started working on this issue
Dec 5th, 2018 3:13pm