I received a sublime mattress on ********. Order number *********. left it to expand fo...

GetHuman1694089's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1694089's own words
I received a sublime mattress on ********. Order number *********. left it to expand for ** hrs. * nights of non sleeps later. The middle is already dipping and the side is also sagging. I have photos to send. It’s very uncomfortable and lumpy to sleep on. The so called hand stitching is a mess. I phoned sublime to make sure it actually was one of their mattresses because it is such a poor quality mattress. I have back and hip pain because there is no support. I hope to hear from you soon. Elizabeth Shannon.
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Groupon

Customer service issue
Reported by GetHuman1694089
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1694089 started working on this issue
Dec 5th, 2018 12:13pm