I've brought quite a few festive lunches for my family , my son plus * was the first to...

GetHuman1694036's customer service issue with Groupon from December 2018

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The issue in GetHuman1694036's own words
I've brought quite a few festive lunches for my family , my son plus * was the first to book for ******* Sunday , when they got to Himley country club bar and restaurant was closed their had been a fire in the kitchen , this fire happened a month ago , it had happened when he did the booking but wasn't told anything about it and wasn't notified before he went Sunday *nd , so the * of em was left with no lunch , all they said rebook and they'd extended the dates , that isn't good enough , he has rebooked for Dec ** rd , but I think they should return but have their voucher money refunded , * of us are booked Friday * ****** and we've been promised kitchen reopens Friday , I hope so I will ring *thand their another * of the family booked Sunday **** , I have these vouchers every yr for the family at Himley country club , never had any trouble , but what happened Sunday wasn't good enough
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Customer service issue
Reported by GetHuman1694036
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman1694036 started working on this issue
Dec 5th, 2018 11:52am