Hi there, **I bought a Groupon a few months ago for a salon service. I had already purc...

GetHuman1692747's customer service issue with Groupon from December 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1692747 will want to follow the link below to head to their help center. We will check on GetHuman1692747 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1692747's own words
Hi there, **I bought a Groupon a few months ago for a salon service. I had already purchased a Groupon for that salon before and was not aware that you cannot purchase a Groupon for the same service multiple times. It was on the *rd day after I bought the Groupon when I called to make the appointment and they told me I couldn’t. Totally understand, so I wanted to get my money back since I bought a service and I could not use it. The “bots” I have talked too for Groupon told me basically I couldn’t get my money back NOR could I exhange it for another local deal. I find this absolutely ridiculous as I’m not getting the service I paid for. I am not just going to give Groupon money? Can you please assist me in either refunding me or letting me use the money for other local deals in NYC?**Thank you!
GetHuman1692747 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1692747
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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GetHuman1692747 started working on this issue
Dec 5th, 2018 3:15am