I purchased One AFT Photofacial for the full face with a Microdermabrasion for Celebrit...

GetHuman-imepiczo's customer service issue with Groupon from December 2018

1 view
 | 
106325 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-imepiczo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-imepiczo's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-imepiczo will want to follow the link below to head to their help center. We will check on GetHuman-imepiczo later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-imepiczo's own words
I purchased One AFT Photofacial for the full face with a Microdermabrasion for Celebrity Spa, in ******** but I found out that the AFT is not good for my skin type so I cancelled it, but up to this time I* did not get my refund of $***.**. I received an email from Groupon, saying that it will take ten days to get my refund, but it's almost two months and still no refund. Please help me get my money back. Thank you.
GetHuman-imepiczo did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-imepiczo fixed the problem
We are waiting for GetHuman-imepiczo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-imepiczo fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-imepiczo
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 106325 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-imepiczo started working on this issue
Dec 5th, 2018 2:30am