My order went through so fast with ApplePay, and after I realized it was going to ship...
GetHuman1692330's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman1692330's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1692330 will want to follow the link below to head to their help center. We will check on GetHuman1692330 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1692330 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1692330's own words
My order went through so fast with ApplePay, and after I realized it was going to ship to my old address. It won’t let me change my address. I need to cancel the order so that I can reorder to my new address if I choose. After looking at the reviews more thoroughly, I’m not sure if I even want them anymore. Groupon is really disappointing me since the site keeps crashing when I try to contact customer service! Unhappy!
GetHuman1692330 did not yet indicate what Groupon should do to make this right.
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