I bought a Groupon from SmileDirectClub where I receive a *D Scan, a whitening kit, and...

GetHuman1692160's customer service issue with Groupon from December 2018

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GetHuman1692160's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1692160 will want to follow the link below to head to their help center. We will check on GetHuman1692160 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1692160's own words
I bought a Groupon from SmileDirectClub where I receive a *D Scan, a whitening kit, and $*** off aligners. I want to refund this purchase because on SmileDirectClub's website, they are already offering $*** off aligners. I find no need for this Groupon anymore and I was rushed to make this purchase because of the time limit. I would like a refund for the full amount. I have tried to contact Groupon to access the situation but I couldn't even talk to customer service.
GetHuman1692160 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1692160
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman1692160 started working on this issue
Dec 5th, 2018 1:08am