The item I received today was not what I thought I was purchasing. It is supposed to be...

GetHuman-nikamari's customer service issue with Groupon from December 2018

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The issue in GetHuman-nikamari's own words
The item I received today was not what I thought I was purchasing. It is supposed to be an HP Stream with Windows operating system. However, what I received was an HP Chromebook. That will NOT work for what I need it for. I am upset now because I specifically looked for a windows computer for work since I already had a chromebook and couldn’t use that for work. Now I just spent my last money on this and it’s not what it should have been. I don’t have money to buy a new one and now will have to return this and wait for a refund and can’t work until I get a new computer. You guys really dropped the ball. I have had Groupon call me and they said there is nothing they can do because it’s a third party seller. I haven’t found any contact info on the phone number or contact info for the seller. Someone needs to help me!
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Groupon

Customer service issue
Reported by GetHuman-nikamari
Dec 5th, 2018 - a mon ago
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GetHuman-nikamari started working on this issue
Dec 5th, 2018 12:23am