I purchased a Groupon for a ** minute Swedish massage with hot stones, in which I was u...

GetHuman-gerithaw's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gerithaw's own words
I purchased a Groupon for a ** minute Swedish massage with hot stones, in which I was unable to use because the *st appointment time I had to reset, in which I set another appointment time and was not able to make it because she responded back so late. So the massage therapist wants to charge $** late fee, in which I can’t afford. I even drove ** mins to get the massage and was not able to receive the service. I tried calling, Yet the massage therapist just keeps texting. I tried to reschedule again no response, at this point I would just like a refund.
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Groupon

Customer service issue
Reported by GetHuman-gerithaw
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-gerithaw started working on this issue
Dec 5th, 2018 12:10am