I purchased a Groupon for a ** minute Swedish massage with hot stones, in which I was u...

GetHuman-gerithaw's customer service issue with Groupon from December 2018

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The issue in GetHuman-gerithaw's own words
I purchased a Groupon for a ** minute Swedish massage with hot stones, in which I was unable to use because the *st appointment time I had to reset, in which I set another appointment time and was not able to make it because she responded back so late. So the massage therapist wants to charge $** late fee, in which I can’t afford. I even drove ** mins to get the massage and was not able to receive the service. I tried calling, Yet the massage therapist just keeps texting. I tried to reschedule again no response, at this point I would just like a refund.
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Customer service issue
Reported by GetHuman-gerithaw
Dec 5th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-gerithaw started working on this issue
Dec 5th, 2018 12:10am