I had purchased three tickets for the Catalina Flyer some time ago and unfortunately co...

GetHuman1691709's customer service issue with Groupon from December 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1691709 will want to follow the link below to head to their help center. We will check on GetHuman1691709 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1691709's own words
I had purchased three tickets for the Catalina Flyer some time ago and unfortunately could not take my wife and sisters who were visiting her from Maryland. Due to the fact that the boat broke down that birthday gift could not be seen through. I also recently purchased three snorkeling tickets for that same trip that i no longer have use for and can not return them since the option is not available since I have till April of next year to use them. I also recently purchased a gift oil change for my wife that she is being told they do no longer uphold (Synfast). Please advise me on what you can do in regards to both purchases.
GetHuman1691709 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1691709
Dec 4th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1691709 started working on this issue
Dec 4th, 2018 11:54pm