I ordered two pedicures and manicures in Las Vegas on Monday, November **, ****. when w...

GetHuman-lmoyeche's customer service issue with Groupon from December 2018

3 views
 | 
105925 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-lmoyeche's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lmoyeche's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lmoyeche will want to follow the link below to head to their help center. We will check on GetHuman-lmoyeche later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lmoyeche may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lmoyeche's own words
I ordered two pedicures and manicures in Las Vegas on Monday, November **, ****. when we called to make the appointment, we were informed that the business, Nail Industry Natural Nail Lounge was not open on Mondays. We were leaving on tuesday and therfore would not be able to utilize the groupon. I have been trying since *:** am , ******** to report this issue. the message says that Groupon is unavailable. this is horrible customer service and support, I would like a complete refund
GetHuman-lmoyeche did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lmoyeche fixed the problem
We are waiting for GetHuman-lmoyeche to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-lmoyeche fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-lmoyeche
Dec 4th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 105925 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lmoyeche started working on this issue
Dec 4th, 2018 9:27pm