Hello. I purchased a Groupon for $**.** for a hot stone massage. I printed out everyt...

GetHuman-burneyho's customer service issue with Groupon from December 2018

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The issue in GetHuman-burneyho's own words
Hello. I purchased a Groupon for $**.** for a hot stone massage. I printed out everything I was sent by Groupon, made an appointment for the first available time and showed up today for my noon appointment. There was no one there to provide the service, I was told to wait up to a half hour. At the half hour point, they said they were not going to offer the service because I didn't have a code number, irrespective of showing them the purchase confirmation. The order number is ****-******-******. Finally, after ** minutes I was told they were not going to honor the Groupon. I presented every document Groupon sent me but they refused. I paid $**.**, the order number is above. Please refund my money, as soon as possible.
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Groupon

Customer service issue
Reported by GetHuman-burneyho
Dec 4th, 2018 - a mon ago
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GetHuman-burneyho started working on this issue
Dec 4th, 2018 8:43pm