First I have an over charge twice on the audro shower speaker...it should only be...

GetHuman1690173's customer service issue with Groupon from December 2018

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The issue in GetHuman1690173's own words
First I have an over charge twice on the audro shower speaker...it should only be $**.** taken once out of my bank account not twice like it is* both are pending but it should only be **.** once not twice that is pending. Second, I have a pending charge of $**.** on my account from Groupon. I did not purchase anything besides the shower speaker. I want the $**.** removed as I don’t know where this came from? I also only want **.** taken out twice.
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Groupon

Customer service issue
Reported by GetHuman1690173
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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Timeline
GetHuman1690173 started working on this issue
Dec 4th, 2018 8:30pm