We ordered two dog beds, only one has arrived, but tracking says both were delivered. I...

GetHuman-rcolorad's customer service issue with Groupon from December 2018

2 views
 | 
105777 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-rcolorad's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rcolorad's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rcolorad will want to follow the link below to head to their help center. We will check on GetHuman-rcolorad later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rcolorad may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-rcolorad's own words
We ordered two dog beds, only one has arrived, but tracking says both were delivered. I need help figuring out what happened to the second bed, or getting a refund for the second bed so we can re order it.*Thank you
GetHuman-rcolorad did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-rcolorad fixed the problem
We are waiting for GetHuman-rcolorad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rcolorad fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-rcolorad
Dec 4th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 105777 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rcolorad started working on this issue
Dec 4th, 2018 8:13pm