I purchased two groups for an air duct cleaning. I scheduled the appointment and when h...

GetHuman-elissapr's customer service issue with Groupon from December 2018

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The issue in GetHuman-elissapr's own words
I purchased two groups for an air duct cleaning. I scheduled the appointment and when he arrived the let us know that we have additional issues that he could take care of but would cost more than the groupon. **He said that using the groupon would do us no good. Rendering what we paid for worthless. He wanted us then to agree to pay over $*** on the spot for him to do the treatment required.**When I asked if he would take a look at our second unit to see if there was the same issue - he said no because there probably is. **Since I can not use the groupon, I would like a refund. If a refund is not available I would like groupon credit to use this money toward making a new purchase on groupon. **Thank you,*Elissa Helling****-***-****
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Groupon

Customer service issue
Reported by GetHuman-elissapr
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-elissapr started working on this issue
Dec 4th, 2018 7:51pm