I purchased a groupon to Hampton Body Werks a few months back but am unable to get sche...
GetHuman-lynnplus's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lynnplus's own words
I purchased a groupon to Hampton Body Werks a few months back but am unable to get scheduled for an appointment. I have left multiple telephone messaged and made numerous attempts to schedule a couples massage on their online website...the webiste has not had availability for a couples massage and they have NEVER called me back!!!*It has been frustrating. I am a registered nurse with two jobs so I don't have time to be constantly trying to schedule an appointment online when they do not open up the calendar much at all. I purchased this to reduce my stress level and to surprise my significant other but instead it has only caused me to be more stressed and frustrated because I could have used my money at another business with decent customer service. No courtesy from them to even call back a possible new client. I want a refund because I have waited long enough and the voucher expires February * yet their calendars have no availability until after that date. The online scheduling is also terrible. There are never avail abilities open for two people. Please respond. I'm very disappointed with this Groupon.
GetHuman-lynnplus did not yet indicate what Groupon should do to make this right.
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