I ordered a sofa style orthopedic pet dog bed and this was a mistake on my part- I forg...

GetHuman-junnah's customer service issue with Groupon from December 2018

2 views
 | 
105561 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-junnah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-junnah's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junnah will want to follow the link below to head to their help center. We will check on GetHuman-junnah later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-junnah may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-junnah's own words
I ordered a sofa style orthopedic pet dog bed and this was a mistake on my part- I forgot to add the apartment number onto the shipping address. I emailed Groupon twice and I never got an answer, so I called FedEx and they said it was at the post office but it wasn’t there. I’d either like a solution to get the bed- how I can pick it up (if it’s available) or ship it to my address. Or to get a refund. Thank you!
GetHuman-junnah did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-junnah fixed the problem
We are waiting for GetHuman-junnah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-junnah fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-junnah
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 105561 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-junnah started working on this issue
Dec 4th, 2018 6:26pm