I ordered a sofa style orthopedic pet dog bed and this was a mistake on my part- I forg...
GetHuman-junnah's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-junnah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-junnah's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junnah will want to follow the link below to head to their help center. We will check on GetHuman-junnah later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-junnah may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-junnah's own words
I ordered a sofa style orthopedic pet dog bed and this was a mistake on my part- I forgot to add the apartment number onto the shipping address. I emailed Groupon twice and I never got an answer, so I called FedEx and they said it was at the post office but it wasn’t there. I’d either like a solution to get the bed- how I can pick it up (if it’s available) or ship it to my address. Or to get a refund. Thank you!
GetHuman-junnah did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-junnah fixed the problem
We are waiting for GetHuman-junnah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.