I clicked on an item on ********* went to put in the promo code* and I was immediately...

GetHuman1688895's customer service issue with Groupon from December 2018

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GetHuman1688895's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1688895 will want to follow the link below to head to their help center. We will check on GetHuman1688895 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1688895's own words
I clicked on an item on ********* went to put in the promo code* and I was immediately charged full price of $***! I immediately emailed Groupon, yet no response. Please refund this item, and I will attempt to purchase it again.*I also have been sending emails* phone calls* and a letter to Matt's Driving School, purchased ****** for a refund, as my son is not interested in learning how to drive. They have not attempted to contact me or return phone calls. This has gone on long enough! This was for $***. I would appreciate this refund as well.
GetHuman1688895 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1688895
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman1688895 started working on this issue
Dec 4th, 2018 6:13pm