I had a Groupon voucher for Gejas, had surgery and was unable to use it. I see Groupo...

GetHuman-charkose's customer service issue with Groupon from December 2018

105389 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-charkose's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-charkose's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-charkose will want to follow the link below to head to their help center. We will check on GetHuman-charkose later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-charkose may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-charkose's own words
I had a Groupon voucher for Gejas, had surgery and was unable to use it. I see Groupon is offering a trade in,which is available only today, and I'm not understanding how to do it. I'd really appreciate help. I'd like to trade it for a Groupon at Za Zas Trattoria, which I've purchased from Groupon in the past. I can be reached at *****@***.com. I would greatly appreciate your help with this. Thanks
GetHuman-charkose did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-charkose fixed the problem
We are waiting for GetHuman-charkose to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-charkose fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-charkose
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 105389 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-charkose started working on this issue
Dec 4th, 2018 5:14pm