I had a Groupon for Gejas which I was unable to use. I see that Groupon is offering...

GetHuman-charkose's customer service issue with Groupon from December 2018

105360 similar
0 following
Help with my Groupon issue
GetHuman-charkose's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-charkose will want to follow the link below to head to their help center. We will check on GetHuman-charkose later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-charkose may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-charkose's own words
I had a Groupon for Gejas which I was unable to use. I see that Groupon is offering a trade in for the price I paid which I really appreciate. However, I'm not adept at doing this, and would really appreciate your help. Especially since its saying I only have today to do this. Please help! I'd like to trade it for a Groupon at ZaZas Trattoria which I've obtained through your offer in the past. Please email me at *****@***.com.Thank you for your help.
GetHuman-charkose did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-charkose fixed the problem
We are waiting for GetHuman-charkose to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-charkose fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-charkose
Dec 4th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 105360 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-charkose started working on this issue
Dec 4th, 2018 5:03pm
GetHuman-charkose shared this issue with friends on Facebook
Dec 4th, 2018 5:04pm