My name is Laurie Bolak I purchased a groupon for a BassBoomz portable speaker for...

GetHuman-mabo_'s customer service issue with Groupon from December 2018

Help with my Groupon issue
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mabo_'s own words
My name is Laurie Bolak I purchased a groupon for a BassBoomz portable speaker for $**.** (a $*** Value) on Nov. **, ****. I went to their website to redeem by picking the speaker of my choice. Every one of their speakers were and are still out of stock. I have contacted their web site (*****@***.com). They asked for me to send them my Groupon and date purchased, of which I did. *Their answer was for me to contact you for the refund.* I am now contacting you Groupon, for my refund for this purchase please, as I cannot get the product because they are completely out of stock.*Thank you for your help in this matter,*Laurie Bolak phone (***-***-****)
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Groupon

Customer service issue
Reported by GetHuman-mabo_
Dec 4th, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 105244 others
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Timeline
GetHuman-mabo_ started working on this issue
Dec 4th, 2018 4:02pm
GetHuman-mabo_ indicated the issue is not fixed yet.
Dec 4th, 2018 4:12pm