Contact **: on December *nd I purchased a Groupon to Heartwood and Oak for $**. Group...

GetHuman1687110's customer service issue with Groupon from December 2018

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The issue in GetHuman1687110's own words
Contact **: on December *nd I purchased a Groupon to Heartwood and Oak for $**. Groupon has debited my checking account for the $**. I redeemed the voucher, but Heartwood & Oak (Wine Insiders) have told me I obviously did something wrong because they have no redemption voucher from me. I was told to reach Groupon (which seems an impossible task) to get the redemption code from you, as I no longer have the code. This is the *rd message I am sending, getting no response. I realize this is a very busy time of year but I have waited * days to hear from your company. My patience with this is growing very thin. All I am asking for is to have the redemption code resent to me so I can get this order placed. I expect to hear something TODAY, preferably a HUMAN. My phone is ***-***- ****.
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Customer service issue
Reported by GetHuman1687110
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1687110 started working on this issue
Dec 4th, 2018 2:40pm