On November **, **** I ordered * items: The first item by First Lady (order...

GetHuman-pwendt's customer service issue with Groupon from December 2018

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Help with my Groupon issue
GetHuman-pwendt's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pwendt will want to follow the link below to head to their help center. We will check on GetHuman-pwendt later to make sure it's all set or try to help escalate.
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pwendt's own words
On November **, **** I ordered * items: The first item by First Lady (order ***********) a computer for the car. They sent a package containing a face pore cleanser and added that tracking to my purchase on like. i never received the item and would like a refund. the second item: Mikes Cigars Holiday Cigars and the voucher number they gave me was already used and I can not redeem the product. I never received this produce..**I would like a full refund on both products. Thank you for you assistance in this matter.
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Customer service issue
Reported by GetHuman-pwendt
Dec 4th, 2018 - 2 mons ago
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GetHuman-pwendt started working on this issue
Dec 4th, 2018 2:07pm
GetHuman-pwendt shared this issue with others over email
Dec 4th, 2018 2:09pm