Purchased * Groupons to be redeemed by Qualtry. Three were processed with no problems. One will not let me use the redemption code Groupon provided.
GetHuman-mwchanco's customer service issue with Groupon from December 2018
Help with my Groupon issue
GetHuman-mwchanco's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mwchanco will want to follow the link below to head to their help center. We will check on GetHuman-mwchanco later to make sure it's all set or try to help escalate.
I am trying to redeem my Groupon with Qualtry and get the order processed in time to arrive before December **. ... I have been trying to redeem a Groupon from Qualtry and have been unable to get them to accept the redemption code. I ordered * other items from Qualtry which have all been processed. The * Groupons were all bought November **. The only difference with this redemption code is that all letters after the hypen are in caps. The remaining * items' redemption codes used lower case letters following the hypen. This is a Christmas gift for a very special little boy and I fear it won't be delivered on time. PLEASE HELP! Please send me a redemption code Qualtry will accept!
This is a gift for a special little boy who loves to draw. I wanted to surprise him with a sketch book and pencils he could carry with him wherever he went.
I want a redemption code that will be recognized by Qualtry so I can order this sketch pad.
I have been a Groupon customer for close to ** years and have purchased several trips as well as a number of products and services from them.
I tried emailing Qualtry on November ** when I first discovered they would not accept the redemption code for this item. I have not had any response from them.
I have an issue with Groupon too
How GetHuman-mwchanco fixed the problem
We are waiting for GetHuman-mwchanco to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.