I can’t get in contact with you in any way through your website it just takes me to ‘he...

GetHuman-amberhal's customer service issue with Groupon from December 2018

1 view
 | 
104915 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-amberhal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amberhal's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amberhal will want to follow the link below to head to their help center. We will check on GetHuman-amberhal later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-amberhal may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-amberhal's own words
I can’t get in contact with you in any way through your website it just takes me to ‘help wizard’ and then I click on what I need help with and then nothing happens.**I ordered a grey small double fabric ottoman bed and pocket mattress. I’ve received everything apart from the mattress, and also the bed frame itself has a lot of screws missing so I can’t even build the bed.**Missing item numbers (screws) as per what’s on the instructions: *(*) x ***Mx**Sx**If could let me know how we will resolve this because at the moment I don’t have a bed because I need the above screws to build the frame and the ALSO the pocket mattress. The delivery date has passed and I'm getting worried you've taken my money and I have come out with nothing.**Thanks,*Amber
GetHuman-amberhal did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-amberhal fixed the problem
We are waiting for GetHuman-amberhal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-amberhal fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-amberhal
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 104915 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-amberhal started working on this issue
Dec 4th, 2018 9:29am