I purchased a product (step * great creations art center) and received an email with a...

GetHuman-ldeford's customer service issue with Groupon from December 2018

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The issue in GetHuman-ldeford's own words
I purchased a product (step * great creations art center) and received an email with a confirmation number. The next day I got an email through the ticket stating the product wasn’t available. My one month old son died three weeks ago. The holidays are horrible right now and all I want is to give this gift to my daughter and now it’s not available even though I already bought it and received a confirmation. I’d like to have the product shipped to me ASAP before Christmas which the seller said it would be but it now offering me a kitchen set Instead and that’s not what I bought nor what I want.
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Groupon

Customer service issue
Reported by GetHuman-ldeford
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-ldeford started working on this issue
Dec 4th, 2018 9:40am