Hi, I purchased a Groupon for Photo Affections and they had to cancel the order because...

GetHuman1685297's customer service issue with Groupon from December 2018

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GetHuman1685297's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1685297 will want to follow the link below to head to their help center. We will check on GetHuman1685297 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1685297's own words
Hi, I purchased a Groupon for Photo Affections and they had to cancel the order because of a quantity issue and said to contact Groupon to re-issue a new code so I can re-order the cards. I talked to Jason D. at Photo Affections and the cancelation number is *******. Could you please send me a new code so I can order my cards through Photo Affections. I can forward you the email from Photo Affections if you provide me an email address as well. Thanks so much and have a wonderful day, Nicole ****-***-*****N*****@***.com
GetHuman1685297 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1685297
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1685297 started working on this issue
Dec 4th, 2018 3:31am