I ordered a set of Winter Nights flannel bed sheets on October **. Groupon told me tha...

GetHuman-chegtved's customer service issue with Groupon from December 2018

104808 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-chegtved's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chegtved's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chegtved will want to follow the link below to head to their help center. We will check on GetHuman-chegtved later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-chegtved may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-chegtved's own words
I ordered a set of Winter Nights flannel bed sheets on October **. Groupon told me that they were shipped on October **. Tracking the shipment on FedEx, it did reach Washington State at*one point, but nowhere close to my town, and for some reason it then went back eastward and on November * was delivered to someone in Hebron, KY. BUT I am being billed $**.** for something that I never received. I WANT MY MONEY REFUNDED, or the shipment replaced for no additional charge.*The Groupon ID number on this order is ****-******-******.
GetHuman-chegtved did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-chegtved fixed the problem
We are waiting for GetHuman-chegtved to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-chegtved fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-chegtved
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 104808 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-chegtved started working on this issue
Dec 4th, 2018 3:27am