I ordered a pink duffel bag with little whales on it for my daughter on Nov. ** for her...
GetHuman-jensaund's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-jensaund's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-jensaund may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jensaund's own words
I ordered a pink duffel bag with little whales on it for my daughter on Nov. ** for her to use for a trip she's leaving *st thing Saturday morning for. The item said ships with * days and down below it said most groupon goods items are delivered within * business days from the purchase date. So I thought it would be here in time. I just got an email saying that it is shipping soon and will be here on Saturday, but that will be too late. Ideally, they would ship me one tomorrow via priority mail, or overnight it or something. I need it BEFORE saturday!
GetHuman-jensaund did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jensaund fixed the problem
We are waiting for GetHuman-jensaund to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.