I bought a groupon for a couples massage and had a terrible experience. My boyfriend an...
GetHuman-hmkeene's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hmkeene's own words
I bought a groupon for a couples massage and had a terrible experience. My boyfriend and I were put into separate rooms and then a male masseuse came into my room, the massage was fine in the beginning but then he touched me inappropriately and did not immediately listen to my request to stop. I left the massage less than ten minutes after getting there. I asked for a refund and was told I could not get my money back. Please help me resolve this by getting me a refund and reporting this business.
GetHuman-hmkeene did not yet indicate what Groupon should do to make this right.
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