I went to place my order and the company took the entire amount. I purchased a voucher...
GetHuman-davidamo's customer service issue with Groupon from December 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-davidamo will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-davidamo can let us know if they help or not.
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The issue in GetHuman-davidamo's own words
I went to place my order and the company took the entire amount. I purchased a voucher through Groupon and was only supposed to pay shipping and handling.**You can always find out the current status of your order by going to*https:**order.store.yahoo.net*OS*stat?yhst-************************fe**ebc**eb***b**b*e**Date Mon Dec * **:**:** PST *****Ship to Davida R Moss* ***** **** Lake St* Elmira NY ****** US United States* (***) ***-*****Promo-Code*Promo-Details*Bill to Same*agreement yes*E-Mail D*****@***.com (emailed)*Via USPS First class mail*Payment Visa***Name Code Qty Each Options*-------------------------------------------------------------------------------------*Heart Birthstone Bangle NB***** * ***.** Metal Selection * Silver Plated* Enter* left message * Audrey* Enter* right message * Rogers* Enter Birth Stone Month * May* Confirm Order * Yes, I Confirm* Subtotal ***.*** Shipping *.*** Tax **.*** Total ***.**
GetHuman-davidamo did not yet indicate what Groupon should do to make this right.
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