Hello:*Yesterday I purchased the Groupon for $** for *** cards from Staples. I created...

GetHuman1684045's customer service issue with Groupon from December 2018

104557 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1684045's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1684045's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1684045 will want to follow the link below to head to their help center. We will check on GetHuman1684045 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1684045 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1684045's own words
Hello:*Yesterday I purchased the Groupon for $** for *** cards from Staples. I created and had the card printed at Staples and it came out super grainy and low quality. Staples has verified (below) that the quality of the card*picture is not good. For this reason, I would like my $** from Groupon refunded. I would like this done ASAP so I can pursue purchasing a different card. Also, I have been working with customer service for a very long time now (like a year!) to resolve a different issue where they keep saying they are refunding me for something else for $** and it's in my groupon bucks, yet it is not there.*So - at this time, please let me know what you can do to immediately expedite the $** refund request. My preference is a credit to my credit card - if that is absolutely not possible, I need it refunded to the groupon account associated with the following email address I ordered it from: *****@***.com*I have forwarded the email from Staples below verifying the print issue with their service. Please let me know how this can be resolved ASAP as I need to order other cards and am considering the Photoaffections deal Groupon has going. **Thank you,*Leah
GetHuman1684045 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1684045 fixed the problem
We are waiting for GetHuman1684045 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1684045 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1684045
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 104557 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1684045 started working on this issue
Dec 3rd, 2018 11:48pm