I recently ordered "Pet Park Deluxe", delivery is expected on the *th. Sadly, I had to...

GetHuman1683754's customer service issue with Groupon from December 2018

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The issue in GetHuman1683754's own words
I recently ordered "Pet Park Deluxe", delivery is expected on the *th. Sadly, I had to return the dog that I purchased it for. I don't know if you have a way of intercepting the package before delivery, but I, obviously, no longer need the item. So, whatever advice you could give me on how to handle this return and secure my refund would be appreciated! Thank you in advance. ( Why are you unavailable by phone for customers, it seems to complicate things?)
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Groupon

Customer service issue
Reported by GetHuman1683754
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 104500 others
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Timeline
GetHuman1683754 started working on this issue
Dec 3rd, 2018 11:11pm