I recently ordered "Pet Park Deluxe", delivery is expected on the *th. Sadly, I had to...

GetHuman1683754's customer service issue with Groupon from December 2018

104500 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1683754's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1683754's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1683754 will want to follow the link below to head to their help center. We will check on GetHuman1683754 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1683754 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1683754's own words
I recently ordered "Pet Park Deluxe", delivery is expected on the *th. Sadly, I had to return the dog that I purchased it for. I don't know if you have a way of intercepting the package before delivery, but I, obviously, no longer need the item. So, whatever advice you could give me on how to handle this return and secure my refund would be appreciated! Thank you in advance. ( Why are you unavailable by phone for customers, it seems to complicate things?)
GetHuman1683754 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1683754 fixed the problem
We are waiting for GetHuman1683754 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1683754 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1683754
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 104500 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1683754 started working on this issue
Dec 3rd, 2018 11:11pm